{"id":19027,"date":"2024-10-23T16:45:08","date_gmt":"2024-10-23T14:45:08","guid":{"rendered":"https:\/\/www.etiktech.fr\/?page_id=19027"},"modified":"2024-10-29T14:37:52","modified_gmt":"2024-10-29T13:37:52","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/www.etiktech.fr\/fr\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19027\" class=\"elementor elementor-19027\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f4ef833 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"f4ef833\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-27a81ce sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"27a81ce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0600dd6 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"0600dd6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3120372 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"3120372\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80bdb70 sc_fly_static elementor-widget elementor-widget-image\" data-id=\"80bdb70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.etiktech.fr\/wp-content\/uploads\/2024\/08\/kkkkk.png\" class=\"attachment-thumbnail size-thumbnail wp-image-18014\" alt=\"\" srcset=\"https:\/\/www.etiktech.fr\/wp-content\/uploads\/2024\/08\/kkkkk.png 150w, https:\/\/www.etiktech.fr\/wp-content\/uploads\/2024\/08\/kkkkk-120x120.png 120w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2509437 sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"2509437\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f7fe98 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"4f7fe98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Conditions de Retour<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15e37c7 elementor-widget-divider--view-line sc_fly_static elementor-widget elementor-widget-divider\" data-id=\"15e37c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2319daa elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"2319daa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-78fd3d3 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"78fd3d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f11b2f sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"9f11b2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong>D\u00e9lai de retour<\/strong> : Vous avez 3 jours calendaires \u00e0 compter de la date de r\u00e9ception de votre article pour effectuer un retour.<\/li><li><strong>\u00c9tat des articles<\/strong> : Pour \u00eatre \u00e9ligible \u00e0 un retour, l&rsquo;article doit \u00eatre non utilis\u00e9, dans le m\u00eame \u00e9tat o\u00f9 vous l&rsquo;avez re\u00e7u, et dans son emballage d&rsquo;origine.<\/li><li><strong>Preuve d&rsquo;achat<\/strong> : Une preuve d&rsquo;achat ou un re\u00e7u est requis pour traiter le retour.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bf02b9 sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"0bf02b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dafd91a sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"dafd91a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Articles non retournables<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-409a7b1 elementor-widget-divider--view-line sc_fly_static elementor-widget elementor-widget-divider\" data-id=\"409a7b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0100cdd sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"0100cdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Certains articles ne peuvent pas \u00eatre retourn\u00e9s. Ces articles incluent :<\/p><ul><li>Produits personnalis\u00e9s ou sur-mesure.<\/li><li>Articles en promotion ou sold\u00e9s.<\/li><li>Article endommag\u00e9, utilis\u00e9 ou d\u00e9j\u00e0 ouvert<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac4e602 sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"ac4e602\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3841787 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"3841787\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Proc\u00e9dure de Retour<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dfcc68 elementor-widget-divider--view-line sc_fly_static elementor-widget elementor-widget-divider\" data-id=\"5dfcc68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ec08ca sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"8ec08ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Contactez-nous \u00e0 l&rsquo;adresse <a href=\"mailto:info@etiktech.fr\">info@etiktech.fr<\/a> pour initier le processus de retour.<\/li><li>Une fois votre demande valid\u00e9e, nous vous fournirons une \u00e9tiquette de retour pr\u00e9pay\u00e9e (si applicable) ou vous indiquerons l&rsquo;adresse \u00e0 laquelle renvoyer votre article.\u00a0<\/li><li>D\u00e8s r\u00e9ception et inspection de l&rsquo;article retourn\u00e9, nous vous notifierons par e-mail de la d\u00e9cision d&rsquo;accepter ou de rejeter votre retour.<\/li><li>Si votre retour est accept\u00e9, le remboursement sera effectu\u00e9 via votre mode de paiement initial dans un d\u00e9lai de 5 jours ouvrables.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32c8035 sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"32c8035\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b8a0b2 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"3b8a0b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frais de Retour<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4d56ed elementor-widget-divider--view-line sc_fly_static elementor-widget elementor-widget-divider\" data-id=\"f4d56ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91e1e9f sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"91e1e9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51c9468 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"51c9468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Les frais d&rsquo;exp\u00e9dition pour le retour de l&rsquo;article sont \u00e0 la charge du client, sauf si le retour est d\u00fb \u00e0 une erreur de notre part ou \u00e0 un produit d\u00e9fectueux.<\/li>\n<li>Les frais d&rsquo;exp\u00e9dition initiaux ne sont pas remboursables.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-426391a sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"426391a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b9f9d1 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"9b9f9d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u00c9changes<\/strong><\/p><p>Si vous souhaitez \u00e9changer un article contre un autre, veuillez suivre la proc\u00e9dure de retour mentionn\u00e9e ci-dessus. Une fois l&rsquo;article retourn\u00e9, nous vous indiquerons comment proc\u00e9der pour la nouvelle commande.<\/p><p><strong>Exceptions<\/strong><\/p><p>Si vous avez re\u00e7u un article d\u00e9fectueux ou incorrect, veuillez nous contacter imm\u00e9diatement afin que nous puissions corriger la situation.<\/p><p><strong>Nous Contacter<\/strong><\/p><p>Pour toute question sur notre politique de retour, n&rsquo;h\u00e9sitez pas \u00e0 nous contacter \u00e0 <a href=\"mailto:info@etiktech.fr\">info@etiktech.fr<\/a>.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbb469f sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"fbb469f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions de Retour D\u00e9lai de retour : Vous avez 3 jours calendaires \u00e0 compter de la date de r\u00e9ception de votre article pour effectuer un retour. \u00c9tat des articles :&hellip;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-19027","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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